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Return & Exchange Policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds or exchanges must be requested within 14 days of the purchase date & items must not have been used in any way. Refunds will be credited in the same form as the original payment type. No refunds or exchanges for items more than 14 days after the purchase date. The original shipping and handling charges are not refundable. Please contact us at info@kikuichi.net and reference your invoice number and reason for return/exchange.